To work around this issue, use one of the following methods. Before you modify it, back up the registry for restoration in case problems occur. Serious problems might occur if you modify the registry incorrectly. Solutionįollow the steps in this section carefully. Therefore, messages are stored in the Sent Items folder of the sender's mailbox. When you send or reply to a new message from the shared mailbox, Outlook automatically sends or replies from the sender's account. Instead, you sign in to your own mailbox, and then you open the shared mailbox. In Office 365, shared mailboxes don't require a license and can't be added to Outlook as an independent mailbox. Instead, it's saved to the Sent Items folder of your mailbox.

However, when you send a message as another user or on behalf of the user, the sent message isn't saved to the Sent Items folder of the shared mailbox. Messages sent from a shared mailbox aren't saved to the Sent Items folder of the shared mailbox in OutlookĪssume that you're using Microsoft Outlook 2010 or a later version, and you've been delegated permission to send email messages as another user or on behalf of another user from a shared mailbox.

Sent from mail for windows 10